What you don’t tell customers might kill you
I just got off the phone with a survey company. They were surveying me about my recent interaction with GM.The amazing thing was how...
How not to remember customers
Today I received an email from Sony about buying a new Vaio computer. I bought one about 10 - 12 years ago when I...
Common sense escapes the simpliest business opportunites
My wife was gone for a week which meant we weren't going to drive into the city together. It was the perfect time to...
Where are the parent review sites?
If someone knows of a website where I can find out what movies and video games are appropriate for kids please let me know....
If its not a golden rule it should be
Yes, we all get busy, but how hard is it to call someone back within 24 hours to get business? Recently I called one...
Shaking hands with the people
Free is great. Free concerts are better. Recently our city had a free concert in the park with a well known band from the...
Why don’t you have any customers?
My gym is packed. They are lucky. My gym's juice bar is dead. So much for luck. So why is a juice bar that...
Random thoughts
I like to save money. So occasionally I take the train to work. Every time I get out of work and pickup my car...
Wanna win customers over?
There are a few different movie theater companies in the Salt Lake City area but there is only one that we frequent with our...
How much is a customer really worth?
also, about how good the stylist is and she takes an hour to do my hair, massage neck, etc. and why she'll always be...
